|February 21, 2017||» Frequently Asked Questions|
We want you to know that we will make every effort to see that your questions and concerns are answered. If you cannot find the answer to your question on the FAQ page, then please e-mail us, and we will promptly respond.
The Group Pricing Discounts are received when the purchase is made. However, you must produce or mention your Perk Card™ prior to making the purchase.( If you haven't received your Perk Card™ either call, fax or E-mail our office and we'll see that you get one immediately. Click Here for our contact information.
When you visit the Web page for each of the businesses and professionals who are participating in this Program, you will be informed of how you get the discount. For example, a business may have a special Web Offer that is being made to your group, and have a Complimentary Discount Offer on the Web page. You would then print that Web Offer and either visit the store, or call. In either case, when the purchase is made you must present the Web Offer and the Perk Card™.
If the Web Offer is made without any Complimentary Discount Offer, then simply present the Perk Card™ when you inquire to make the purchase, and mention the special Web Offer that is being made on the Web site. If the purchase is made by phone, then you would mention that you are a member of the "XYZ" Group, and that you have a Perk Card™, and that you are entitled to the special Web Discount Offer on that business' Web page for the product you are purchasing. Then, when delivery is made you will be charged the discounted price and will present your Perk Card™. It's that simple.
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Your Group Password, needed for when you first register on the site, can be found on the front of your Perk Card™--at the top. It is the same Group Password for all of the group members in your Program, and was selected by the Administrators of your group.
If you haven't received your Perk Card™, please contact us and we will get one for you immediately. Click Here to get our contact information.
If you do not put in the correct information for the Group Password where indicated on GroupPricing.com's Home Page, you will not be able to register in your group's Web site. REMEMBER, your Group Password is located on the front of your Perk Card™---at the top. If you need assistance you can always contact us.
Will there be new businesses on our Group Discount Program?
At times new businesses and professionals will join your Group Pricing Discount Program, after the Perk Cards™ have been issued to you, and they will offer discounts that are special for you and the other group members, but will be listed only on the Web site. These new businesses will be identified on the What's New page of your site. They would also be identified in the business category drop-down menu.
It's important that you regularly visit your group Web site to find out the identity of all new businesses and professionals and the special Web Offers they are making to the group. That is important also because businesses and professionals on the Group Pricing Discount Program will be changing their special Web Offers. There is no specific time that offers are changed or that new businesses are added to the program.
What are the discounts on our Group Pricing Program?
The Group Pricing Discounts that you are entitled to are different for each business that participates in your Program. The discount, however, is spelled out on the Web page for each business and professional. And, again, the discounts can change. For example if "Mary's Florist" is on your Program and offers 10% OFF on all floral purchases with your Perk Card™, you will ALWAYS get that discount. BUT, there may be special Web offers which that business makes here on your Web site. For example, for the week before Mother's Day Mary's Florist may offer your group 25% OFF any dozen of roses purchased with your special Web offer before Mother's Day. Therefore, it's important to regularly visit your site BEFORE making a purchase of a product or service that you know is offered by a business on your program in order to see if there are any Web offers for greater savings than what is on your Perk Card™!
When will the special Group Pricing Discounts change?
There is no set time for discounts to change. Remember, though, each business and professional on your Program has agreed to give all group members, and their immediate family, a certain "generic" discount that is good at all times. Additionally, however, they may at any time they desire, contact us to change their Web page in order to offer a higher or additional discount for a certain period of time on a particular product or service. So, check your Web site often, BEFORE you make a purchase for a product or service that you know is offered by a business or professional on your GroupPricing Discount Program.
Please contact us and we will see that your questions and concerns are immediately answered. It is important to GroupPricing.com™ that our customer service is the best. For that reason we will do everything necessary to accommodate your problems. Click Here to get our contact information.
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